MAKE-UPS & CANCELLATIONS

SCHEDULE YOUR MAKE-UP(S)

GROUP & PRIVATE COACHING

  • Please contact TIA 24 hours in advance of your scheduled group or private lesson appointment to qualify for a make-up.
  • For private lessons, cancellations with less than 24-hour notice are penalized the full lesson fee with no option to reschedule.
  • For group lessons, no shows and cancellations with less than 24-hour notice are not eligible for make-ups.
  • Group make-ups are offered through other, level appropriate programs.
  • Make-ups must be completed during the enrollment period; however, if a player re-enrolls for the next session, any outstanding make-ups are honored.
  • For juniors, players may rollover qualified make-ups from the winter session to the summer session if they’re enrolled in at least 1 week of  summer camp.
  • Rescheduled appointments or scheduled make-up lessons follow the same 24-hour cancellation procedure as noted above.
  • You cannot apply make-up lessons towards any future enrollments.
  • Regardless of the session, all make-ups ultimately expire on Labor Day.

SEASONAL COURTS

  • Please contact TIA 24 hours in advance of your scheduled seasonal court time.
  • TIA will work to accommodate seasonal courts that have been cancelled 24 hours in advance.
  • Please note that even with timely cancellation, seasonal courts are not guaranteed make-ups, but TIA will always try to accommodate our seasonal players when a rescheduling is requested.
  • Outstanding make-ups for seasonal court time must be completed by Labor Day.
  • You cannot apply make-up seasonal court time towards future seasonal enrollments.
PRIVACY POLICY
TERMS & CONDITIONS