MAKE-UPS & CANCELLATIONS

SCHEDULE YOUR MAKE-UP(S)

 

ADULT & JUNIOR ACADEMY PROGRAMS

  • Please email or contact the front desk 24 hours in advance of your scheduled class to qualify for make-up.
  • No shows and cancellations with less than 24-hour notice are not eligible for make-ups.Make-ups are offered through other, level appropriate programs.
  • Make-ups must be completed during the enrollment period; however, if a player re-enrolls for the next session, any outstanding make-ups are honored.
  • For juniors, players may rollover qualified make-ups from the winter session to summer camp if they’re enrolled in at least 1 week of full or half day summer camp.
  • Rescheduled appointments or scheduled make-up lessons follow the same 24-hour cancellation procedure.
  • You cannot apply make-up lessons towards future adult or junior academy enrollments.
  • Regardless of the session, all makeups ultimately expire on Labor Day

 

PRIVATES & SEMI PRIVATE COACHING

  • Please email or contact the front desk no less than 24 hours in advance of your scheduled appointment.
  • Cancellations with less than 24-hour notice are penalized the full lesson fee with no option to reschedule.
  • Make-ups must be completed during the enrollment period; however, if a player re-enrolls for the following session, any outstanding make-ups are honored.
  • Rescheduled appointments or scheduled make-up lessons follow the same 24-cancellation procedure.
  • You cannot apply make-up lessons towards future private / semi private enrollments.
  • Regardless of the session, all makeups ultimately expire on Labor Day.

 

SEASONAL COURTS

  • Please email or contact the front desk 24 hours in advance of your scheduled seasonal court time.
  • TIA will work to accommodate seasonal courts that have been cancelled 24 hours in advance. Please note that even with timely cancellation, seasonal courts are not guaranteed make-ups, but we will always try to accommodate our seasonal players when a rescheduling is requested.
    Outstanding make-ups for seasonal court time must be completed by Labor Day.
  • You cannot apply make-up seasonal court time towards future seasonal enrollments.
PRIVACY POLICY
TERMS & CONDITIONS